FAQs

Shipping

Standard shipping for orders in the continental USA takes 1-10 business days. These orders are shipped USPS via First Class mail or Priority Mail.

Orders shipped during FREE SHIPPING promotions are sent USPS First Class mailing.

 

International Shipping 

We do ship to every country! Processing and delivery for International orders usually take between 3-5 weeks to arrive depending on the destination and the customs processing. These orders are shipped via USPS First Class International mail. Tracking for international orders will not update until the package leaves the US.

Shipping cost will vary depending on your location and the weight/size of your package. The easiest way to determine your shipping cost is to add the items to your cart, select your country, and press the “Update Total” button. Please note: Orders shipped outside the U.S. are subject to regular customs duties and fees levied by the destination country.

If you have a question regarding the rate please contact customer service at support@skinnywaterculture.com

 

Exchanges

Should you find your Skinny Water Culture® gear is not fitting how you like or if you would like a different color or style we will be happy to exchange it out for you. The only requirement is your exchange must be completed within 90 days of purchase and be in new unworn/unwashed condition.

Please return your package to:
Skinny Water Culture
1618 Chateau Dr,
Clearwater, FL 33756

 

Return Policy

Should you need to return your Skinny Water Culture ® for a refund please email Support@SkinnyWaterCulture.com indicating your order number, name, and mailing address. Upon receipt we will email you a return label to print out and attach to your package. Once the package has been received we will gladly issue a full refund back to your original payment method. The return must be completed within 90 days of purchase and be in new unworn/unwashed condition. Should you have any questions please contact customer service directly at (727) 423-5465.

 

Free Stickers

Skinny Water Culture does currently have a free sticker program in place for anyone who would like to receive some free Skinny Water Culture/HCFT stickers.

We only ask that you mail a self-addressed, stamped envelope, to:
Skinny Water Culture
c/o Promotions
1618 Chateau Dr,
Clearwater, FL 33756

 

ProStaff/Ambassadors

We truly appreciate your support and interest in being a part of the Skinny Water Culture family. We currently do not have a “Pro Team” or sponsorship application process in place.

Our Ambassadors came to be a part of our Skinny Water Culture family organically through friendships and trust built over time.

If you have an interest in writing for our site and would like to submit a writing sample we would be happy to review your submission. We ask that you keep your sample post original to who you are, where you are from, and your writing style. (No need to mimic a current Ambassador’s style, we want originality and to see who you are). Your sample can be emailed directly to vince@skinnywaterculture.com for consideration. Make sure you include your name and contact information (i.e. phone number)

 

Washing/Care 

Microfiber shirts: Wash with like colors and avoid using fabric softener as it will clog the pores of the fabric.

T-shirts: Use often and wash with like colors.